Privacy Policy

Last updated: July 30, 2026

This Privacy Policy explains how Zisheng Trade Co., Limited (子盛贸易有限公司), registered in Hong Kong (Registration No. 3114211) ("Miya", "we", "us", or "our"), collects, uses, discloses, and protects information when you use our companion chat platform (the "Service").

1. Information We Collect

We collect the following categories of information:

Account information: name or display name, email address, date of birth (for age verification), and password.
Payment information: billing details processed by our third-party payment providers. We do not store full payment card numbers on our own servers.
Usage information: chat session duration, timestamps, feature usage, and device or browser information.
Communications: messages you exchange through the Service, and correspondence you send to our support team.

2. How We Use Information

To provide, operate, and maintain the Service, including matching you with companions and calculating time-based billing.
To verify that users meet the minimum age requirement of 18.
To process payments and prevent fraud.
To respond to support requests and communicate service updates.
To improve the safety, quality, and reliability of the Service.
To comply with applicable laws and regulatory requirements.

3. How We Share Information

We do not sell your personal information. We may share information with:

Payment processors, cloud hosting, and other service providers who help us operate the Service, under confidentiality obligations.
Law enforcement or regulators where required by applicable law.
A successor entity in the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data as described in Section 6.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise these rights, contact us at contact@zishengtradehk.online.

7. Children's Privacy

The Service is intended only for adults aged 18 and over. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected such information, we will delete it promptly.

8. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries other than your own. We take steps to ensure such transfers comply with applicable data protection laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact Zisheng Trade Co., Limited at contact@zishengtradehk.online.